Feature

Automatic order processing

Import2Shop fetches orders from your shop and from eBay, passes them to the wholesaler and reports the tracking number back to the shop. You do that by click, or the auto-order module does it without you.

Orders overview in Import2Shop with sales channel, customer and import date
The process

How does an order run through Import2Shop?

1

Fetch

The app fetches new orders automatically from the channels where you switched order pickup on.

2

Assign

Every position is assigned to its wholesaler. Items from your own warehouse are marked.

3

Hand over

You send the order to the wholesaler by click or let the auto-order module do it.

4

Track

The app fetches tracking numbers from the wholesaler. For your own shipments you enter them or create a DHL label.

5

Report back

Shipping and tracking go back to the shop and the order status is updated there.

In the app

All orders in one overview

The list shows every order with sales channel, customer and import date.

1. Filter

Not ordered, ordered at the wholesaler, without tracking or all. Plus search by order number and a sales channel selection.

2. Send to supplier

One or several selected orders go out with one click.

Orders overview in Import2Shop with sales channel, customer and import date
Order details in Import2Shop with tracking, DHL label and shipping address
In detail

Order details, tracking and shipping label

A double click opens the order. There you correct whatever is not right before it goes out.

1. Order details

Order number, date of creation and the date of the order at the wholesaler.

2. Tracking

Add tracking number and shipping company by hand, several per order if needed.

3. Create a DHL label

With your DHL business customer contract, straight from the order. The tracking number is filled in.

4. Shipping address

Check and correct the address before the order goes out.

Handover

By click or fully automatic to the wholesaler

The order goes out through the wholesaler’s interface, among others at Kosatec, vidaXL, BigBuy, Competec, Aosom, EDC, Kaysser and InnoCigs.

By click

You select the orders and send them. You can exclude single positions from the handover beforehand or change the quantity.

Auto-order (add-on module)

You switch on automatic handover per wholesaler. The order goes out right after pickup, and you get an email telling you whether it was accepted.

Thought through

What happens in special cases?

Several wholesalers in one order

The positions are split by wholesaler and each one receives its part.

Items from your own warehouse

If an order contains own-warehouse items, it does not go out automatically. You book the goods issue with a button.

Protection against bulk orders

If a pickup brings an unusual number of orders, the app stops import and auto-order and sends you an email. You set the limit yourself.

Address check

If the house number is missing or sits in the wrong field, you see a warning in the list.

Data protection

Customer data can be anonymised, automatically after the tracking transfer if you wish.

Returns

If goods come back, the customer registers that in the returns portal.

At a glance

Order processing in brief

Order import fromShopify, WooCommerce, Shopware, Gambio and eBay
PickupAutomatic in the background, switchable per channel, from a date of your choice
Handover to wholesalerBy click for one or several orders, or automatically with the auto-order module
TrackingFetched from the wholesaler, reported back to the shop, manual entry possible
Shipping labelDHL Paket, Kleinpaket, Paket International and Europaket with your own DHL business contract
Order status in the shopStatus after pickup and after shipping can be set
Protective limitMaximum number of new orders per pickup, above that the import stops
CostOrder import is free of charge, auto-order is an add-on module
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Frequently asked questions

From which shops does Import2Shop fetch orders?

From Shopify, WooCommerce, Shopware and Gambio and from eBay. You switch pickup on per channel.

With the auto-order add-on module, yes, switchable per wholesaler. Without the module you send orders by click, several at once if you like.

The app fetches it from the wholesaler or you enter it. If reporting back is switched on, shipping and tracking go to the shop and the order status is updated.

The positions are split by wholesaler. Each wholesaler only receives its own items.

Yes, DHL labels with your own DHL business customer contract, for several orders at once if needed.

Order import is free of charge. Auto-order is an add-on module. You find the plans on the pricing page.

Work through orders without retyping them

Have a look at the plans or talk to us about which wholesalers you want to connect.